Hardware-focused planning
Recommendations shaped around high-risk departments, store layout, entrances and outdoor areas.
A retail security partner who knows hardware
Your store is unique. Your protection plan should be too.
From power tools and outdoor inventory to the cash office and parking lot, Watcher brings the pieces together into a practical plan your team can use every day.
One accountable partner
A single team to help design, coordinate, install and support your solution.
Protect what already works
We evaluate your current equipment first and build from the investments that still make sense.
Support after installation
Real help from a team that understands your system, your stores and your priorities.
See more of the store. Respond with confidence.
Clear visibility helps your team review incidents, verify activity and protect the customer experience without adding friction.
Store
visibilityFaster
reviewBetter
decisions
visibilityFaster
reviewBetter
decisions
Benefits for Ace retailers
Protection that works beyond the sales floor.
Watcher helps owners and operators address the full property, not just one camera or one department.
✓
Reduce preventable lossImprove coverage around high-value merchandise, receiving, exits and vulnerable zones.
✓
Investigate incidents fasterFind the right video and preserve useful evidence without hours of searching.
✓
Manage multiple locationsGive owners and authorized leaders better visibility even when they are off site.
✓
Strengthen daily operationsUse video and system insights to understand activity, confirm events and coach teams.
One plan. Multiple layers of protection.
Solutions selected around your risks.
Watcher can help connect the systems that protect merchandise, people, cash and property.
Video
Video surveillance
Modern cameras, recording and remote access designed for clear coverage and dependable review.
Explore solution MerchandiseActive loss prevention
Visible protection and deterrence for tools, accessories and other theft-sensitive products.
Explore solution IntelligenceConnected store insights
Bring video, point-of-sale activity and searchable events together for quicker answers.
Explore solution PerimeterOutdoor and yard security
Extend awareness to parking areas, garden centers, rental equipment and exterior inventory.
Explore solution CashCash-handling protection
Support safer cash processes and help teams identify questionable transactions and currency.
Explore solution SupportLifecycle service
Keep the system useful with installation coordination, troubleshooting, training and ongoing support.
Explore solutionTrusted by Ace retailers
Experience that store owners recommend.
Ace retailers rely on Watcher for thoughtful planning, professional installation and responsive support long after the system is online.
“
We feel like Laura and the Watcher team is a great partner with us in our loss prevention. We visit with them at each of the Ace shows to see what is new and stay in touch. The Watcher team will take great care of any customer!
Dale NucklesHurst Ace Stores · St. George, Utah
“
What a superb install crew you have working for you, we love them. I couldn’t be happier with their work, ethics, cleanliness of the job and the system.
Scott GrandchampLaGrange Park Ace · LaGrange, Illinois
“
From the very beginning when we purchased our upgrades from Laura at the Ace show all the way through setting up and installing the equipment, everyone at Watcher has been very helpful and pleasant to deal with.
Steve WhitmoreLa Plata Ace Hardware · La Plata, Maryland
Upcoming event
See Watcher at the Ace Hardware Fall Convention
Stop by for a conversation about your store, see solutions in action and learn how Watcher can help you build a smarter protection plan.
DatesSeptember 22–24, 2026
LocationOrlando, Florida
Watcher booth#23170
EventAce Fall Convention
How the partnership works
Start with the store, then build the solution.
Walk the risks
We learn how your store operates, where concerns occur and what systems are already in place.
Shape the plan
Watcher recommends a practical mix of coverage, technology and services tied to your priorities.
Support the result
We help coordinate installation and remain available as your needs, team and locations evolve.
Common questions
Planning your next security upgrade
Can Watcher work with equipment we already have?
Often, yes. Watcher will review the condition, compatibility and usefulness of your existing equipment before recommending what should be retained, upgraded or replaced.
Can one solution cover the store and outdoor areas?
Yes. The protection plan can include the sales floor, receiving, entrances, parking areas, garden centers, storage yards and other exterior spaces.
Does Watcher support multi-store Ace operators?
Yes. Watcher can help standardize core requirements while accounting for the layout, risks and existing systems at each location.
Do we have to wait for a complete remodel?
No. Projects can be phased around priority areas, available infrastructure and budget, allowing the most important improvements to happen first.
Let’s talk about your Ace store.
Bring us your concerns, your current system or your plans for the next location.